NETWORK TECHNICIANS - WHAT THEY DO AND WHAT IT TAKES TO BE..

  • Desirable skills, abilities or aptitudes according to the level of the position
    English
    Planification and control
    Ability to detect risks
    Business vision
    Capacity and agility of learning (to be able to assimilate and process new information, particularly rapidly changing in the area of ICT).
    Good level of oral and written communication
    Problem-solving (identification and characterization of problems, evaluation of options for resolution, implementation of the most convenient solution.
    Critical thinking (use of logic and reasoning to approach different situations and scenarios, and to develop and evaluate conclusions and act accordingly).
    Interpersonal communication ability
    Ability and willingness to work as a team.

    Occupational field
    At present, ICTs are present, transversally, in practically all organizations, supporting most of the activities carried out in the different areas.
    In large organizations (large companies, government agencies, etc.), the structure of networks and IT are, in general, large and complex, but the part of networks usually depends on the IT area. In this context, the Network Technician typically has one or two people in charge, who take care of the network and also work as a team with IT people to develop projects, implement services and maintain day-to-day operations. In these environments, it is practically mandatory to keep permanently updated on technical issues and achieve industry certifications that validate and support the knowledge and skills acquired. In the case of supplier or service companies, career opportunities are usually associated with commercial activities, such as pre/post sales engineers,
    In small organizations, the structure of networks and IT is, in general, small and of little complexity. The functions of the network administrator and the functions of the IT administrator are concentrated in a single person who interacts with the users for all the topics. Typically, this person self-manages their training acquiring experience in daily work, studying and eventually taking some specific courses with the technology providers.


    Possible specializations or areas of specialization
    In accordance with the trend in the development of ICT technologies and particularly in the field of networks, which evolve to meet the convergence requirements of technologies, services, and operations, areas of specialization can be identified, such as:

    Data Center: Requires, among others, knowledge, and skills that include network architecture, servers, virtualization, storage, security, Cloud Computing, fundamental aspects of infrastructure (building, energy, air conditioning, etc), administration and unified management.
    Routing and Switching: Deepening in routing and switching technologies, implementation, configuration, for complex networks.
    Video: Video processing technologies, applications and video-oriented devices, integration of video traffic in networks, service levels.
    Voice: Unified communications, specific equipment for voice traffic management (IP centers) and service integration (voice, data, video)
    Wireless Networks: Wireless transmission technologies, wireless LAN architectures, industry standards, access to mobile devices to wireless networks, connection to fixed networks, administration and access security (encryption, protocols).
    Security: Deepening security technologies in various areas of IT and converging on networks. Tools for threat detection and analysis. Security schemes end-to-end and through networks.

    More References: Telecom engineerNetwork Controller